Payouts to Your Wallet Number
Payouts go back the way they came. Open Withdraw, pick the bKash, Nagad or Rocket number you deposited from, and enter the amount in Taka. We check that the wallet is registered in your own name before the request moves, because a mismatched name is the usual reason a payout stalls. The request sits at processing on the cashier screen until the
transfer leaves, and it stays in your history either way. Same number in, same number out keeps the trail short if you ever need to ask us about a payout.
- Name the wallet — Choose the payout rail first: bKash, Nagad, Rocket, Upay or bank transfer. The number should match the wallet you sent deposits from, held in your own name.
- Enter the amount in Taka — Type what you want to take out. The cashier shows the amount you receive with no currency conversion, so the figure on screen is the figure in your wallet.
- Confirm your identity details — If your account is not verified yet, the cashier routes you to the document step before the request is accepted. That one check covers every payout after it.
- Track until it leaves — The request stays visible in your history with its status. Once it reads as sent, open your wallet app directly, since the SMS can land a little after the transfer.