Reference

The Terms Behind Your Account

At tk68app, every wallet move — bKash, Nagad, Rocket — runs under one terms set, written short and shown before you open the lobby. Access depends on your local law and eligible regions, so read the clauses that apply to you before you deposit.

Rules shown before you depositWallet terms kept in TakaOne profile per personClause set dated when it changes
See the Lobby Read FAQ
tk68app The Terms Behind Your Account
HOW WE HANDLE DATA

Data, Cookies and Account Security

Keeping your account safe is routine work. We run a one-time code on every login, end the session when you log out on a shared phone, and match the wallet name on a withdrawal against your profile before it leaves. The details you gave us stay on file while your account is open, plus the retention period local rules set. Cookies on this page keep your session alive and remember your language; your browser settings clear them. Want a copy of what we hold, or a correction? Ask from your registered number.

Login codes and sessions

Every login asks for a one-time code sent to your registered mobile. On a shared phone, logging out ends the session; we don't keep you signed in on a device you've closed.

What stays on file

Your name, mobile number, wallet account and transaction history stay on file so support can trace bKash or Nagad payments. We hold them while your account is open, then for the retention period local rules set.

Cookies and your session

This page sets a small cookie to keep you signed in and to remember your language choice. Nothing about your wallet balance sits in it, and clearing cookies in your browser settings signs you out safely.

Corrections and copies

Ask for a copy of what we hold, or a correction, from your registered mobile number. We confirm in writing what we changed and what has to stay on file under local record rules.

TERMS SUPPORT DESK

Reaching the Terms Desk

Terms questions rarely need a long call. Send the clause number from this page with your registered mobile number, and the support desk can open your account and answer against the exact wording rather than guessing. Wallet-side problems — a bKash send that left your app but not your balance, a Nagad transfer sitting unconfirmed — need the transaction ID from the confirmation screen, so keep that message on your phone until we reply. Write in English and we'll answer the same way, on the channel you started in.

Team online

Chat from your wallet screen

Open the chat panel on your account wallet page and paste the clause you're asking about. It reaches the same desk that handles bKash and Nagad queries, so you keep one thread.

Email the terms desk

Send your registered mobile number and the clause reference to our support mailbox. Attach the wallet screenshot if money is involved, because it shortens the trace on a Rocket or bKash transfer.

Ticket on your profile

A support ticket keeps the whole exchange in one place, including anything we ask you to resend. Use it for account detail changes, disputes or a request to close your profile.

Terms Questions You Send Us

These are the six things we get asked most, answered in the same words the support desk uses. If your situation isn't here — a Rocket payment that cleared twice, a profile locked after a phone change — send the clause number and the transaction ID and we'll reply on that thread. Nothing on this page overrides your local law or the rules of the region you're in.

Yes. Ticking the box at sign-up is your acceptance, and the version live on this page is the one that applies to your account from that moment.

No. One profile per person is a core clause. A second account opened for a relative, or a login shared with a friend, can pause a withdrawal while we sort out who owns the balance.

Message the support desk from your registered mobile number with the field you want changed. Name and wallet changes need a fresh match against your bKash, Nagad or Rocket account before we update the record.

Any balance left after pending settlements clears goes back to the wallet you deposited from — bKash, Nagad or Rocket — once the checks on your profile are done. We tell you the reason in writing.

It can. Payment rails and local rules move, and when they do the clause set is updated here with a new effective date. Keep an eye on this page after a wallet update.

Send the transaction ID, the amount in Taka and a screenshot of the confirmation screen. We trace it with the wallet side and reply on the same thread, so keep the conversation open.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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