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Your Data and Our Privacy Policy

Running a working lobby means knowing who is signed in and which wallet paid, so this page sets out exactly what tk68app records when you open an account and pay with bKash, Nagad or Rocket.

Account data onlybKash, Nagad, Rocket railsCopy or correction on requestCookie choices you control
See the Lobby Read FAQ
tk68app Your Data and Our Privacy Policy
DATA IN PRACTICE

Cookies, Logins and Retention

Two things guard your account more than anything else: the password you set and the OTP we send to your mobile. Passwords sit in hashed form, never as plain text, and a sign-in from a device we don't recognise asks for a fresh code before the lobby opens. Cookies do a narrower job — they hold your session and remember your language choice, and you can clear them from your browser whenever you want. Payment records outlast chat logs because tax and wallet-partner rules require it.

Hashed passwords Your password is stored as a hash, so nobody here reads it back to you. Forget it and we reset it with an OTP to the mobile number on the account.
Cookies with a job Session cookies keep you signed in, preference cookies remember your language and lobby view. Clearing them in your browser signs you out and wipes those choices.
Retention by rule Payment and account records are held for the period tax and wallet-partner rules set, then deleted or anonymised. Marketing preferences drop away the moment you withdraw consent.
Who can look Account data is opened only by staff who need it to verify a wallet payment, handle your request or act on a security alert, and every look is logged.
REACH THE DESK

Where to Send a Data Request

Privacy questions land on the same support team that handles your wallet, so you are not bounced between departments. Write from the mobile number on the account and say plainly what you want changed — a number, a name spelling, or a full close-and-erase request. We answer on the channel you used. If we need proof the account is yours, we tell you exactly what to send instead of leaving you guessing. Anything needing a legal check takes longer, and we say so when that happens.

Account chat Open the chat from your account menu and send the request from the number registered with us, so we can match it to your wallet without ever asking for your PIN.
Support email Use the support address shown inside your account for longer requests, such as a copy of the data we hold or a correction you want applied to a record.
Wallet receipts Keep the bKash, Nagad or Rocket message for every payment. If a transaction needs checking, that reference is the quickest way for us to trace it.

Questions About Your Data

Most of what you want to know about your own data fits in a few lines. These are the questions that reach our desk most often — what we collect, how long it stays, what you can change and who to write to. If your case isn't here, send it through account chat and the team takes it from there.

Your name, mobile number, date of birth and the wallet number you pay from, plus the reference each bKash, Nagad or Rocket payment returns. Nothing beyond what running and verifying the account needs.

Yes. Write from the mobile number on the account and ask for a copy. We confirm the account is yours first, then send what we hold, usually as a file you can keep.

Send the correction from the account itself. A phone number change goes through an OTP to the old number where possible; a name spelling fix may need a photo of your ID before we update the record.

The account stops working and the profile is erased. Payment and transaction records stay for the period tax and wallet-partner rules require, then they are deleted or anonymised. Ask us to confirm the close in writing.

Only with the parties that make the account work: the mobile wallet you pay through, and staff who verify a payment or handle your request. We do not sell account data or hand it to advertisers.

Yes. Whether you can hold an account with us depends on your local law and eligible regions, and gaming rules differ from one country to the next. Where the service is not permitted, we cannot open it.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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